For UX and product research
Your interview archive, priced by the hour
Every discovery call and usability session in one searchable place, with speaker-labeled transcripts, tagged passages, and timestamped quotes ready for the readout.
Onboarding · P4
I liked the progress indicator, but some steps felt repetitive.
When I first signed up I was not sure what to do next.
ConfusionWhat would have told you where you were?
Open the sample workspaceNo account needed.
Built for the work after the session
What Phonotheca covers
- Every session in one archive, across studies and quarters
- Speaker-labeled transcripts with timestamps you can jump to
- Tagged passages and quotes that export with their citation
- Transcription metered by audio hour, never by file count
What stays with your stack
- Participant recruitment, incentives, and scheduling
- Research-ops workflow, study templates, and project intake
- Repository features like insight nudges and stakeholder dashboards
- Shared team workspaces, so today one workspace belongs to one researcher
One query across a quarter of research
The value of an interview archive shows up months later, when a stakeholder asks whether anyone has said this before. Search runs across every transcript at once and each hit carries the session, the speaker, and the timestamp.
Search, tags, and export stay open on every plan, so a quarter with no new sessions costs nothing to keep reading.
31 results across 4 studies
Participant · 00:00:45
When I first signed up I was not sure what to do next.
Participant · 00:19:33
I got to the summary and was not sure what to do next, so I opened a second tab.
Participant · 00:07:15
New hires are not sure what to do next until someone walks them through it.
The parts researchers touch every week
Search a quarter of sessions at once
One query runs across every transcript, tagged or not. Results carry the session, the speaker, and the timestamp, so the clip is one click away.
Tag the pattern, not the file
Themes are defined per project. Mark a passage in one session and it sits alongside the same theme from every other session.
Fix the speaker split
Where a short interjection lands in the wrong turn, cut the segment at the word and reassign it. Tags follow both halves.
Answer the security review
Audio is processed and stored in the EU and deleted from the transcription service once the transcript lands. Nothing trains a model.
You pay for hours of audio
Solo works out to $0.60 an audio hour and Pro to $0.58. Transcription is included at that rate and the archive is never gated.
Free
Enough to see a corpus take shape.
$0forever
3 audio hours, once
- Unlimited projects, interviews, and tags
- Full-text search across every transcript
- Markdown, CSV, and REFI-QDA export
Solo
A study's worth of interviews, every month.
$12per month
20 audio hours a month
- Hours reset on your renewal date
- Everything in Free, never gated
Pro
RecommendedFor a fieldwork season or a whole cohort.
$29per month
50 audio hours a month
- Hours reset on your renewal date
- Everything in Solo
Twelve hour-long sessions a month fit inside Solo. Compare the plans
Questions from product teams
- Do I have to tag sessions for this to be worth it?
- No. Search runs on the transcripts themselves, so a session is findable the minute it finishes processing. Tagging is there for themes you want to pull as a set, and it stays optional.
- A PM asks about something we researched two years ago. Can I answer it?
- Search the archive and the old sessions come back with their participant, session, and timestamp, ready to quote. Uploading a study takes as long as the upload, so past rounds can go in whether or not they were ever written up.
- Can we run this next to Dovetail or Condens?
- Yes. Recordings, transcripts, and tags live here. Tagged quotes export as Markdown or CSV to paste into the repository your team already pays for, and full transcripts leave as a REFI-QDA archive.
- How is it priced against a per-seat repository?
- By the hour of audio you transcribe. Solo is $12 a month for 20 audio hours and Pro is $29 for 50, which works out to $0.60 and $0.58 an audio hour. Search, tags, and export stay open on every plan, including Free.
- Can teammates get access to my workspace?
- Not yet. A workspace belongs to one researcher today. Seats, pooled hours, and shared projects are what the Team plan is for, and it is not built.
- What file types can I upload?
- MP3, M4A, WAV, MP4, OGG, Opus, WebM, FLAC, and AAC. Screen recordings of a session work as long as the audio track is in the file. Transcripts you already have import as TXT, SRT, or VTT without spending hours.
- How long does a session take to transcribe?
- Usually a few minutes after the upload finishes, in dozens of languages. The transcript opens with speakers already separated and every turn timestamped.
Compared with your current tool
Put last week's sessions somewhere you can search
Three audio hours are free, enough for the first few participants.